Welcome to ECO2 (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website [eco2.in] (the “Website”) and purchase any products from us. By accessing or using the Website or placing an order, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our website.

 

2. Definitions

 

“Personal Data” means any information relating to an identifiable individual who can be directly or indirectly identified.

 

“Usage Data” means information collected automatically when you visit our website (for example: IP address, browser type, browsing data).

 

“Cookies” are small text files placed on your device by the Website.

 

“You”, “User”, “Customer” means any person who accesses or uses the Website or places an order.

 

“Products” refers to the Home Used items we offer via our Website.

 

3. Information We Collect

3.1 Information you provide:

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

 

Your name, billing address, shipping address, email address, phone number;

 

Payment details (processed via third-party payment gateways) — note we do not store your full credit-card number on our servers;

 

Any other information you explicitly provide (for example custom requirements).

 

3.2 Automatically collected information:

When you visit or use our website, we may automatically collect the following Usage Data:

 

Your IP address, device type, browser type and version, time zone setting;

 

Your access times, pages visited, referring website, search terms;

 

Cookies and similar tracking technologies.

 

4. How We Use Your Information

We use the collected information for the following purposes:

 

To process your orders (shipping, billing, customer service);

 

To communicate with you (order confirmations, shipping updates, customer queries);

 

To personalize your experience and improve our website (for example, showing you relevant Home need Items, analyzing which items are popular);

 

To send you marketing communications (only if you have opted-in) about new products, offers and promotions;

 

To comply with legal obligations and prevent fraud.

 

5. Sharing of Your Information

We may share your data as follows:

 

With service providers (logistics/shipping partners, payment gateways, IT hosting service providers) who help us operate the Website and fulfil orders;

 

With legal/regulatory authorities if required by applicable law or regulation;

 

With related companies or business partners if we propose to merge, sell or restructure our business — in which case we will notify you.

We do not sell your personal data to third-parties for their own marketing purposes.

 

6. Cookies, Tracking & Analytics

We use cookies and similar technologies to track your activity on the Website and store certain information. Cookies help in: recognizing your device, remembering your preferences, understanding how you use the Website and delivering relevant promotions. You may control or disable cookies via your browser settings — though doing so may limit your ability to use certain features of the website.

 

7. Data Security

We take reasonable technical, administrative and physical measures to protect your Personal Data against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is fully secure — we cannot guarantee absolute security.

 

8. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable laws (for example tax or accounting requirements).

 

9. Children & Minors

Our website and services are intended for individuals who are at least 18 years old. We do not knowingly collect Personal Data from children under 18. If you believe we have collected data from a minor without appropriate consent, please contact us and we will delete that information.

 

10. Your Rights

Depending on applicable laws, you may have the right to:

 

Access the Personal Data we hold about you;

 

Rectify or update inaccurate or incomplete data;

 

Request deletion of your Personal Data (subject to legal obligations);

 

Object to or restrict certain processing of your data;

 

Withdraw consent for marketing communications;

To exercise any of these rights, please contact us at the details below.

 

11. International Transfers

If you are located outside India and use our services, your Personal Data may be transferred to and stored on servers located in India (or other countries where our service providers operate). By using the Website, you consent to such transfers.

 

12. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Website and indicate the “Last Updated” date. Your continued use of the Website after we post changes constitutes your acceptance of those changes.

 

13. Governing Law & Jurisdiction

This Privacy Policy and our processing of your Personal Data shall be governed by and construed in accordance with the laws of India (including the Digital Personal Data Protection Act, 2023). Any dispute arising out of or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts

 

14. Contact Information

If you have any questions, concerns or requests relating to this Privacy Policy, please contact:

Eco2

Address: #29,30 RTO Office Main Road, Near Dr NSAM PU college, Krishnapura Village, Singanayakanahalli, Hesaragatta Hobli, Yelahanka Taluk, Bangalore - 560064.

Email:support@eco2.in

Phone: 0091-9182515180

Last Updated: 11-12-2025